New member welcome

Welcome! We're delighted that you've chosen Kaiser Permanente as your partner in health. We look forward to a long and healthful relationship with you.

We have so much to offer you—and we don't want you to miss out on any of it.

Maximize your membership

We believe in personalized care and recommend that you select a personal physician at the medical facility that you’ll use most often.  Click Here to learn more about this and other ways to maximize your membership. Or, if you prefer, call Member Outreach at (800) 278-3329, Monday through Friday, 8a.m. to 5 p.m.

For men, please select a physician from our Adult Medicine Department.

For women, please select a personal physician from both our Adult Medicine and Women’s Health (Obstetrics/Gynecology) Departments.

And of course, if you have children, please select a physician for your children from our Pediatrics Department.

If you need to see a specialist, your personal physician can refer you.

Please note that no referral is needed for appointments in Optometry, Psychiatry, or Chemical Dependency.

Find a doctor near you

Choose the Kaiser Permanente doctor that is most convenient for you.

For information about facilities in a different area please click on the following link:  Choose a doctor..., or call Member Services at (800) 464-4000 or (800) 777-1370 (TTY for the hearing/speech impaired) from 7 a.m. to 7 p.m., Monday through Friday, and 7 a.m. to 3 p.m., Saturday and Sunday. A representative will be more than happy to answer your questions.

Member Ambassador Program

When it comes to your health, we’re here for you!

Do you need additional assistance?  If so, let our Member Ambassador Program help you.  Contact us by email at ambassador@kp.org or call our toll free number: (888) 378-0018 (Mon-Fri, 8am-5pm).

We’re available to help you:
• Select a physician and make appointments.
• Get prescription refills on-line and have them mailed to you at no extra charge.
• Access personalized on-line health programs to help you lose weight, eat right, relax and quit smoking.
• Sign up for one of our popular health education programs.
• Discover the vast menu of Kaiser Permanente services that can help you thrive.

We speak your language

Interpreter and ADA-specific services are available in your preferred language at all times and at no cost to you.  When you call us or come in for an appointment, we’ll make every effort to talk to you in the language you want to use.

Most of our facilities have bilingual staff who are specially trained to interpret and explain medical terms and procedures.  Many of our physicians also speak more than one language.  If one of our qualified staff does not speak your language, we can arrange for an in-person interpreter, or provide interpreter services in more than 140 languages by telephone.

We can also provide you, your family and friends any special assistance to access our facilities and services, including appropriate accommodations or alternative reading format of member information.  Just let us know how we can help.

For more information about our interpreter services, call our Member Service Call Center at (800) 464-4000 (English), (800) 788-0616 (Spanish), (800)-757-7585 (Chinese dialects), or (800) 777-1370 (TTY for the hearing/speech impaired).